Birdcall Privacy Policy.

Effective Date: September 7, 2025

Birdcall, LLC ("Birdcall," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Services").

1. Information We Collect

  • Personal Information: Name, email address, phone number, payment details, and account credentials.

  • Usage Data: Information about how you use the Services, including device type, IP address, browser, and log data.

  • Location Data: Precise geolocation is required to dispatch and operate drones for missions.

  • Media & Project Data: Photos, videos, maps, and other data captured by drones during your requested missions.

2. How We Use Your Information

We use your information to:

  • Deliver and improve our Services.

  • Process payments and bookings.

  • Provide mission updates and customer support.

  • Ensure safety, compliance, and fraud prevention.

  • Personalize your experience and show relevant content.

  • Analyze trends, usage, and system performance.

3. Sharing of Information

We may share your information with:

  • Service Providers who help us operate, maintain, and improve the Services.

  • Regulators and Legal Authorities where required by law, regulation, or safety obligations (e.g., FAA compliance).

  • Business Partners or Successors in case of mergers, acquisitions, or asset transfers.

  • With Your Consent for specific disclosures you approve.

We do not sell your personal information.

4. Data Retention

We keep your personal and mission data only as long as needed to:

  • Provide Services,

  • Comply with legal or regulatory obligations,

  • Resolve disputes and enforce agreements.

5. Your Rights

Depending on where you live, you may have rights to:

  • Access the personal information we hold about you.

  • Correct or Update inaccurate data.

  • Delete your account or request erasure of certain data.

  • Opt Out of marketing messages.

  • Portability of your data to another provider.

You can exercise these rights by contacting us at the details below.

6. Security

We use industry-standard safeguards to protect your information, including encryption, secure storage, and access controls. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect data from them. If we learn that we have collected data from a child under 13, we will delete it promptly.

8. International Users

If you access the Services from outside the United States, your information may be transferred and processed in the U.S., where privacy protections may differ from your local laws.

9. Compliance

We strive to meet global standards, including:

  • FAA Regulations for drone operations,

  • GDPR (General Data Protection Regulation) for EU users,

  • CCPA/CPRA (California Consumer Privacy Act/Privacy Rights Act) for California residents.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted here with a new “Effective Date.” Significant changes will be communicated through the app or by email.

11. Contact Us

If you have questions or concerns, please contact us at:

Birdcall, LLC
Seattle, WA
Email: support@birdcall.ai